If you have been following the news in Mérida, Mexico, you may have seen an article about Uber drivers at the airport. So yes, Uber is in Mérida but there’s more I want to tell you about this subject.
Is there Uber in Mérida?
So, if you want to know if there is Uber in Mérida, the answer is yes.
Except there is one small catch . . .
Like any major city, Mérida has multiple digital ride-share platforms.
You’ll find Uber, Cabify, DiDi, MiTaxi, and others which are listed below.
All of these platforms are prohibited from competing with taxis available for incoming flights and passengers at the airport.
Of course, people have found a way around taking a taxi from the airport such as walking a few blocks off of the airport property for an Uber or other company.
I do NOT recommend doing this for two reasons:
1) Your safety
2) Driver can be subjected to a massive fine.
Please do not put yourself or anyone else in this position.
With that being said, you will need to be prepared to take a taxi and pay in pesos.
Find your taxi driver, show him or tell him where you are going and ask him “Cuánto cuesta?” or how much?
If you are staying in Centro, your amount will most likely be between $200 – $250 pesos. If you have luggage, please also consider a tip of 10% – 20%. I have more on tipping in Mérida in this article.
So let me tell you more about Uber ⤵️
Uber is probably the number one choice for most Americans.
It is easy, understandable, and familiar; something we all need when traveling in a foreign country.
After using multiple platforms, I have found Uber is cheaper or competitive on average with other platforms.
You will still have surge pricing during peak times but so will the other platforms.
At times, there will be traffic and delays. Uber has a flat rate from origination to destination regardless of delays.
Did you know?
This is not the same for some taxi drivers. They may try to renegotiate the fare based on delays.
To avoid stress, language barriers, or an increase in fare, I stick with Uber.
I also like that all my trips are saved so I can track them for business or personal information. If I have an issue, the customer service is excellent.
Another advantage is you can also set your ride up in advance – for example, if you need a ride to the airport at 4:00 am. You can schedule the night before.
Uber also offers two different sizes: UberX vs Comfort. UberX is a smaller car that will hold 2 people comfortably in the back seat and an additional person in front if needed.
Comfort is slightly larger and is helpful for 4 passengers or for transporting large items or multiple pieces of luggage.
Using Uber in Merida
Once you’ve requested your ride and your ride has arrived, follow these easy, step by step instructions:
- Verify license plate and type of car
- Verify the name of the driver and allow them to verify your name before getting in the car (If NEITHER of these matches, don’t get in the car)
- NEVER sit in the front seat – only sit in the back.
- Once you are in the car, the driver will usually verify the destination address. You can also ask them to verify the destination if they don’t do it.
- You should arrive safely and swiftly at your destination.
There are times when we may not feel as safe as we can. This is normal when traveling or living in a foreign country.
At times, our “gut instinct” will warn us about potential situations that may not be in our best interest.
You can take safety precautions that may help you feel better, especially if you are alone and/or a woman.
Safety is the number one priority of any platform you take.
- Remember, you have the option to terminate your ride at any time.
- If the driver is acting inappropriately or asking too many personal questions, don’t feel like you have to respond. This may be a time to choose to terminate the ride.
- You can check the door to see if the child-lock has been enabled. This is a small lever on the inside panel of the car door that is visible when the door is open. Take a quick moment to check this if it makes you feel better.
- More than likely, when your driver arrives, the back door will be locked. Wait for the driver to unlock the door and always, always sit in the back. If nothing else, this gives you separation from the driver.
As soon as I get in the car, I always check to ensure that the windows are not locked as well.
There are safety features for those who feel uncomfortable getting in a car with a stranger.
- When requesting your ride, swipe up and you can share your ride with up to 5 people.
- You can also do this within Whatsapp by hitting the paperclip icon, tapping the location and then tapping “share live location”. There is an option to share for 15 min or 1 hour or 24 hours, etc.
- You can send a link to a friend so that they can track your route via the UBER app. You can also share your driver’s information, car, and eta.
- The driver is made aware you’ve shared the trip info and knows someone is waiting for you. They aren’t any wiser if you just text yourself which I do if it is late at night or early in the morning.
REMEMBER . . .
If, at any time, you feel unsafe – tell them the following, “Disculpe, por favor ……terminado.” and get out of the car.
I have only had one bad experience where the very young driver was texting during the ride and acting slightly erratic. I was very close to my house so I stayed in the car.
Once I arrived, I immediately reported him to Uber (you have to use the app). A representative called within an hour to get the issue resolved and refunded my money for that ride.
Other Transportation Options in Mérida
For visitors to Mérida, you might want to note that in addition to Uber and regular taxis, you have several ride platform options.
Didi offers similar advantages to Uber with sharing your trip details with others.
They also offer a rescue button to help users who are in dangerous situations. It can only be used when the user is at some risk to their personal safety, such as theft and other crimes.
Didi states, “We are the world’s leading mobile transportation platform. We are committed to working with more communities and new partners to solve mobility, transportation, environmental, and employment problems through learning algorithms.”
Users of this platform choose the price of the trip, while drivers choose the most profitable and convenient orders.
You can travel with inDriver only inside the city limits of Mérida. This is another service that only accepts payment in pesos.
Yegor Fedorov of InDriver states, “We want customers and drivers to independently and directly determine the fair and favorable price of each trip, and Mérida residents, who use inDriver, can ensure that the cost of the trip is significantly lower than the competition.”
Founded in 2011 in Madrid, Cabify quickly expanded into Latin America.
Similar to the other platforms, trips are geolocated and both passengers and drivers are identified and the price is shown before you accept the trip.
Cabify states, “In 2018, we reaffirmed our commitment to diversity and equality by joining the United Nations Global Compact, the world’s largest Corporate Social Responsibility project.”
This is an adjusted service to compete with Uber. Metered taxis are not available any longer and you can summon a taxi via the MiTaxi app. The app is only available in Spanish and you will need to pay in pesos.
MiTaxi states, “Private transportation service and taxis in Yucatán. We have 15 security measures for driver entry, the largest number of units in the state and our rate does not change – regardless of weather, date or time. Safe, reliable, fast and economical mobility. A service made by Yucatecos for Yucatán.”
Final Thoughts on Uber in Mérida
I hope this article provided you with more knowledge and confidence to understand your transportation options. It is always important to feel comfortable when in a foreign country. Choose the best ride platform for you.
Come on over and see what other expats are doing: Life in Merida: Visitor & Resident Resources